Reference

88ii Legal Access Starts With Clear Terms

88ii Legal explains how account access, wallet records, personal data and policy requests are handled before you open an account.

Account termsData requestsLocal-law accessWallet records
88ii 88ii Legal Access Starts With Clear Terms
HELP ROUTES

Where To Ask About Legal Account Matters

A clear support route matters when a Legal question affects your account or wallet status.

Account access If phone verification does not match your account, use the support path beside the…
Wallet status For a DANA, OVO, GoPay or QRIS record, send the payment name and transaction…
Policy requests If you need a Legal clarification or want to request a personal-data change, contact…
RECORD PRACTICES

How We Handle 88ii Policy Records

Legal handling is easier to understand when each record has a defined purpose. We use account details to identify your access request, payment references to trace a wallet status, and security events…

Data purpose

We connect your account phone number and verification result to the access decision. Payment references from DANA, QRIS or bank transfer are used to locate the related wallet record, not to replace your account security details.

Cookie use

Our Legal approach treats cookies as device tools for sign-in continuity and saved preferences. If your browser blocks them, the account path may ask you to verify again rather than bypassing an access check.

Account security

Keep your password and one-time code private. We do not need either item in a support request about Legal, a QRIS receipt, a wallet status or a phone-verification result.

Retention period

Account, payment and security records are kept for the period needed for operation or an applicable legal requirement. Ask through support if you need the retention reason for a particular record.

Change request

You may ask us to correct account details by naming the field that is wrong and confirming the account phone number. We may request another verification step before changing a Legal record.

Contact ownership

Use the support route linked to your account for data, cookie, access or retention questions. Keeping the request inside that path helps us match it to the correct account record.

Legal Questions About 88ii Access And Data

These Legal answers address the points you may check before opening an account or requesting help with an existing record. We keep the wording tied to actual account steps, Indonesia payment references and local access conditions. If your situation is not covered, use the account-linked support path and describe the specific term, data field or wallet record that needs attention.

The 88ii Legal page covers account access, phone verification, personal-data handling, cookies, payment references, retention and requests for corrections. It also explains that access depends on local law, so the available route can depend on your location in Indonesia.

Yes. Account eligibility and available access depend on local law. We apply the relevant location condition before account access continues, and phone verification is part of that process. Do not rely on a payment option alone as proof that access is available.

We use the payment name, reference and date to locate a wallet record or status question. Those details help us trace DANA, OVO, GoPay or QRIS activity, while your password and one-time code remain private and should never be sent to support.

Yes. Send a correction request through the account-linked support path, identify the field that is wrong and confirm the account phone number. We may ask for an additional verification step before changing a personal-data or Legal record.

Cookies help maintain necessary sign-in continuity and device preferences. If you block them, the account path may ask for phone verification again. Our Legal policy does not treat cookies as permission to request your password or one-time code.

We retain account, payment and security records for the operational period or legal requirement that applies to the record. You can ask support for the retention reason connected to a specific DANA, QRIS, bank transfer or account entry.

Use the support path linked to your account beside the cashier area. Include the relevant term, account phone number, payment name and issue date, but never include a password or one-time code. We will direct the request to the appropriate Legal contact.